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Privacy Policy

We are committed to protect the privacy of our customers, which is why we do not sell or rent any personal identifiable information regarding our customers to any third party. If you have any questions or concerns regarding how we treat your information contact us and we will happily answer them. This privacy policy may be updated depending on our new products or the content of the website, so be sure to check them before you place your order. By providing any Personal Information to this website, you fully understand and unambiguously consent to the collection and processing of such information in the United States, in accordance with this Privacy Policy.

In order to process your order efficiently, we collect the following information: name, billing address, shipping address, e-mail address, phone number, and credit card number ("Personal Information") when you place an order with us. Under certain circumstances we may also collect a user's IP address (i.e., the Internet number associated with your specific computer); for example if we suspect that credit card fraud may have occurred. We also may use your email address for our newsletter, from which you can unsubscribe clicking on the unsubscribe link at the bottom of it. We also use this information for internal marketing research purposes.

With respect to emails that you may receive from us, we capture data related to the opening, click-through and sales conversion process. This information is used for internal analysis only.

We collect Personal Information only for the purposes of fulfilling orders, providing a high level of customer service, gaining knowledge internally regarding what our customers want.(collectively, "Information Usage Purposes"). We do not sell Personal Information and we do not disclose Personal Information to any other party, except as set forth in this Privacy policy.

We may share your Personal Information with our employees and with companies acting as our authorized agents or partners in providing our service or co-branded services (e.g., credit card processing and customer and support services) to you and for Information Usage Purposes. These companies agree to use such Personal Information only for such specified purposes. Each partner must agree to implement and maintain reasonable security procedures and practices appropriate to the nature of your Personal Information in order to protect your Personal Information from unauthorized access, destruction, use, modification or disclosure.

We may release Personal Information when we believe, in good faith, that such release is necessary to comply with law, protect the rights, properties or safety of homecomfortsbedandbath.com, our users or others, or enforce or apply the terms of any of our user agreements.

We might collect and use non-Personal Information (such as demographic data) to analyze and develop our business strategy and to determine how you found out about us, your interests regarding our products and services and how to further improve our Site. We, or a third party, may also collect information from your activities on the Site for the purposes of providing advertisements and other content to you at the Site that are customized to your interests and preferences. To accomplish all this, and also to allow us to offer our customers streamlined ordering and other useful features, we, as do many web sites, use the technologies listed below and other similar technologies (the “Tracking Technologies”):

 

  • Cookies and Clear GIFs - Cookies are pieces of information that are stored by your browser on your computer’s hard drive. Cookies make web surfing easier for you by saving your customer identification information (i.e., username, password, shopping cart information, etc.) while you’re at our Site. Cookies also track where you travel on our Site and what you look at and purchase. A clear GIF is typically a one-pixel, transparent image (although it can be a visible image as well), located on a web page or in an e-mail or other type of message, which is retrieved from a remote site on the Internet enabling the verification of an individual’s viewing or receipt of a web page or message.
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  • IP Address Tracking and Clickstream Data - In addition to cookies and clear GIFs, our servers automatically collect data about your server’s Internet address when you visit our Site. This information, known as an Internet Protocol address, or “IP Address”, is a number that is automatically assigned to your computer by your Internet service provider whenever you are on the Internet. When you view pages from our Site, our servers may record or “log” your IP Address and sometimes your domain name. Our server also may record the page that linked you to us and related information including any ads you may have clicked on. Such information is known as “Clickstream Data”.
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    Among our top priorities is keeping your Personal Information secure. We use Secure Sockets Layer (SSL) technology to encrypt all of your Personal Information before it is transmitted to us. Encrypted information cannot be read or recorded as it travels over the Internet. You can tell you are sending information securely by the unbroken key icon or closed lock icon that should appear at the bottom of your Internet browser's window (depending on what browser you use). These icons will appear when you are placing an order on our Site. In addition, you will see our Site address change slightly, from http: to https: indicating a secure server connection is being used. The computers that store your Personal Information are located in a separate facility which employs the latest in firewall and security technology. We employ these procedures to protect your Personal Information from unauthorized access, destruction, use, modification or disclosure.

    If you set up a customer account any information entered is password and SSL protected. We recommend you exercise extreme care in protecting your password information and do not publicly share any of your passwords.

    Bridal Registry information is treated differently from information submitted for other purposes on our Site. Registry users may receive additional e-mail communications from us, such as a registry welcome e-mail and follow-up contact after the scheduled event date. In addition, cookies are used as part of our registry service to save your registry number on your computer. By registering with us and opting to make your registry available online, your registry information, which includes your name, date of event and event location (your state), but no other Personal Information, will be made available to our partners that help provide our services and our co-branded services (including for Information Usage Purposes) and will be accessible by search engines and spiders that are not affiliated with us.

    Your Personal Information will be stored and processed on our computers in the United States. The laws on holding Personal Information in the United States may vary, and be less stringent than laws of your state or country. We will use commercially reasonable efforts to hold and transmit your Personal Information in a safe, confidential and secure environment. If you object to your Personal Information being transferred or used in this manner please do not register with or use the Site.

    This website is not purposefully directed at children under the age of 13 and all products available for sale on this website are intended to be purchased by adults. We do not collect or maintain Personal Information, via this website or otherwise, from those we actually know are children under 13 years of age. If you notify us about information that has been provided by a child under the age of 13, upon verification, we will promptly delete such information.

    ALTHOUGH WE WILL TAKE (AND REQUIRE OUR THIRD-PARTY PROVIDERS TO TAKE) REASONABLE SECURITY PRECAUTIONS REGARDING YOUR PERSONAL INFORMATION COLLECTED FROM AND STORED ON THE SITE, BECAUSE OF THE OPEN NATURE OF THE INTERNET, WE CANNOT GUARANTEE THAT ANY OF YOUR PERSONAL INFORMATION STORED ON OUR SERVERS, OR TRANSMITTED TO OR FROM A USER, WILL BE FREE FROM UNAUTHORIZED ACCESS. ACCORDINGLY, WE DISCLAIM ANY LIABILITY FOR ANY THEFT OR LOSS OF, UNAUTHORIZED ACCESS OR DAMAGE TO, OR INTERCEPTION OF ANY DATA OR COMMUNICATIONS. BY USING THE SITE, YOU ACKNOWLEDGE THAT YOU UNDERSTAND AND AGREE TO ASSUME THESE RISKS.