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PAYMENT, PRICING & PROMOTIONS

Home Comforts accepts American Express, Discover, MasterCard, Visa, Visa Check Cards and Pay Pal.


TREATMENT OF SALES & TAX

Our warehouse is located in NY State. According to NY State law, we are required to charge taxes according to shipping addresses within NY State. Customers with shipping addresses within NY State will be taxed according to the tax rate of the given shipping ZIP code. Any customers with orders shipped outside the NY State will not be taxed.


LIST PRICES

Except where noted otherwise, the List Price displayed for products on our website represents the full retail price listed on the product itself, suggested by the manufacturer or supplier, or estimated in accordance with standard industry practice, excluding any taxes. The List Price is a comparative price estimate and may or may not represent the prevailing price in every area on any particular day. For certain items that are offered as a set, the List Price may represent "open-stock" prices, which means the aggregate of the manufacturer's estimated or suggested retail price for each of the items included in the set.


VIEWING ORDERS

Commonly used order statuses include:

  • Pending - We've received your order. If it is showing a pending status you may still change or cancel the order (see below for instructions on how to change or cancel your order).

  • Processing - The invoice of your order has been printed. Your items are being prepared for shipping and cannot be changed by our customer service department. We’ll send you an email when your item(s) have been shipped.

  • Shipped - We've shipped your order using the shipping method you selected. You can track your shipment by visiting USPS or UPS tracking tools, depending on the shipping carrier that is mentioned in the shipping notice of your order.

  • CANCEL ITEMS OR ORDER


    Please contact a customer service specialist at 1-718-728-8074 to discuss your request. Unfortunately, we are not able to cancel orders once they have been shipped. Please refer to our Return Policies for the return process.

    By using this Site, you agree to accept these terms and conditions, so please be sure to read them carefully. If you do not agree with our terms and conditions, please do not use our Site. We reserve the right, at our discretion, to change, modify, add, or remove portions of these terms and conditions at any time. Please check this page periodically for changes. Unless the law requires otherwise, your continued use of our Site following the posting of changes to these terms will mean that you accept those changes.